FAQ- Pet Home (Haian) Co., Ltd

Q: Are you a real factory?

A: Of course we are factory direct and we have been in this line for 20 years.
Q: What is the MOQ?

A: Negotiable. Usually 100-200pcs are available according to the product.
Q: What's your delivery time?

A: The average delivery time is 35 days.
Q: What are your payment terms?

A: Our payment terms are TT, L/C, TT is better for us.
Q: Is customization available?

A: We have an experienced and professional R&D team that can accurately develop and produce according to the drawings or samples provided by customers.
Q: Where is your factory?

A: We have two factories, one in Fujian and the other in Jiangsu.
Q: Can samples be ordered?

A: Samples can be ordered, we need to charge sample fee according to the products and shipping fee, the sample time is 3-15 days, depends on the products.
Q: How about the price? Can you make it cheaper?

A: The price depends on the item and your demand(color, size, and quantity). So the quotation will be after receiving your full description of the item you want.